FAQs

We ask you to please wait in the venue during the lesson.

Yes all the venues have parking outside, to find out more information about parking at the chosen venue: 1. Select a location below: Abingdon Didcot Wantage Wallingford Witney

Kids and Teenagers: 🎸 Band Buddies - For ages 4 - 6 is an introduction to music for young budding musicians, the aim is to have fun dn make friends whilst learning different instruments. 🎸 Kids/ Teen Guitar Clubs - These are open to all abilities. All of the music we work on has multiple skill layers. Beginners can play single note versions or basic chords whilst more advanced players can work on other techniques. The aim is to have everyone joining in with the same piece of music and enjoying playing together, regardless of their experience. Adults: 🎸 Adults Beginners - This course is designed to take you through the basic levels of playing guitar, from first notes, to chords and some simple riffs and songs. Great for anyone who has never picked up the instrument or wanted to get a good understanding of the basics. Once you feel ready you can set up into our Adults Guitar Club. 🎸 Adults Guitar Club - This is a fun club for anyone who has a basic understanding of the guitar. If you can can play a few songs and riffs and would like to work on playing with other musicians, progressing your skills or just having fun with like minded individuals. We will work on popular songs together, with the option of performing at one of our Jam Session events. Everyone: 🎸 One to One Lessons - These sessions are completely bespoke to the student. We work at your pace on the music you want to learn to play. Suitable for all levels. If you have any other queries, please feel free to contact us via the Get In Touch page

All of our courses follow the school year. Dates we run the course are available on the locations pages: Abingdon Didcot Wantage Wallingford

FOR GROUP SESSIONS: By booking a course you have agreed that you have fully read the course description, and you have checked the dates and suitability. We are unable to offer alternative dates or a refund if a session is missed, however, if Oxfordshire Music School have to cancel a lesson a full reimbursement will be given. Once enrolled, you will be a member of Oxfordshire Music School until you instruct us to cancel your mandate. To cancel your subscription we require a period of 30 days notice. FOR ONE TO ONES: By booking a one-to-one slot you agree that you have fully read the course description and you have checked all of the dates and suitability. If you miss a lesson, we are unable to offer a refund, but you will be entitled to one make up lesson per year. These lessons will be held after the last week of term in July. If you are not owed a make up lesson you will not have a lesson during make up week. If Oxfordshire Music School have to cancel a lesson a full refund will be given. Once enrolled, you will be a member of Oxfordshire Music School until you instruct us to cancel your mandate. To cancel your subscription we require a period of 30 days notice. ​ FOR BAND COACHING: By joining a band, you agree to stay enrolled until the end of each term. This is to ensure that the band is able to continue working towards their end of term performances. For example, if a five piece band has one drummer and they drop out two weeks before a performance, this will seriously affect the other students in the band. There are no makeup sessions or refunds available for Band Coaching sessions, however if Oxfordshire Music School have to cancel a session a full refund will be given.

via Monthly Subscription, after you choose your course and book your space you will be directed to our payment provider GoCardless witth a mandate to fill in. Once you have filled in this form your booking is complete. You won't be charged until your course starts. If you want to cancel, we just ask you give us 30 days notice.

We work on contemporary music, so 1950’s to modern day. We work on a variety of pop, rock, acoustic styles. Everything is designed to give you a good solid understanding of the basics, from then onwards you can use the skills learned in any style of music.

The group classes are 30 minutes long

All of the venues we use have available seating for parents to sit.

All of our group sessions are around £14.40 per lesson. We charge at the start of the month for the number of lessons that month(we teach term times only)

For group lessons the maximum number in a class is 7 people.

Yes, at Didcot, Abingdon and Wallingford. These sessions are £30 each and run for half an hour. You can learn guitar, bass or drums with one of our expert tutors. Our one to one sessions are completely bespoke to the student, we work on your choice of music at your pace. The perfect way to reach your potential!

Yes, we have left handed instruments available at all of our venues.

Yes, you can join our classes anytime for one to one, for group lessons it is the first lesson of the month we bring in new students. Our lessons run for the whole school year Sept - July, Our tutors will bring you up to speed during your first couple of lessons.

We’re a growing local business and always looking to expand our services. Please get in contact with us via the Register you Interest page.

We charge on the 1st of the month for the number of lessons in that month please see term time calendars.

In the event that a class is cancelled we will arrange a make-up class. If we are unable to arrange a make-up class, students will be offered a credit on their account for the cancelled class. 

We’re sorry youre thinking about leaving us, please contact us if there is something we can help with. If you’d still like to leave us, we ask that you provide us with 30 days notice.  Please notify us by email or with a phone call and do not cancel your direct debit until we have collected your final payment.   

Yes. You can cancel your direct debit with us at any time by logging into your GoCardless account and cancelling your authorisation.  If this is done whilst you are still incurring fees we will not be able to collect payment and your account will fall into arrears.  We may have to suspend your lessons if your account falls into arrears. 

Once you have setup your GoCardless mandate you will be notified by email that you have pre-authorised GoCardless to collect payments from you on behalf of Oxfordshire Music School. 

f there are insufficient funds to clear your Direct Debit then the GoCardless collection will fail.  You will receive a notification from GoCardless that this has happened as will we.  We will request the payment again, however if it fails once more then your account will be in arrears and you run the risk of having lessons suspended until your account is settled. 

For lesson dates please see the locations pages for the venue you are doing lessons: Abingdon Didcot Wantage Wallingford Witney

Yes. GoCardless is an Authorised Payment Institution regulated by the Financial Conduct Authority. 

You can find out more about the Direct Debit Guarantee here. 

The 1st of the month our request for payment goes to GoCardless who will then collect the money from your account within 5 working days. At this time we do not have the facility to offer different payment dates. 

Yes. GoCardless uses military grade encryption to protect your data. All sensitive details are RSA encrypted and communicated over secure channels, so you can rest assured that your information is secure.  

Absolutely not. The Direct Debit Guarantee protects customers against unauthorised payments. Customers can get a full and immediate refund from their bank for any payment they believe was taken in error on a 'no questions asked' basis. 

If you change your bank account please notify us as soon as possible.  We will cancel your direct debit mandate and issue a new request for you to complete with the new account details.  Please do not give us your account details as we are unable to move the mandate ourselves.